Probation/Suspension
Probation and Suspension
Why have I been placed on Probation?
Probation is when your Troy University Institutional GPA has fallen below the required 2.0. Institutional GPA is calculated using only the classes you have taken with Troy University. Once you have been placed on probation, you will remain on probation until your institutional GPA reaches 2.0 or higher.
If your institutional GPA falls below 2.0 more than 2 semesters (Troy Campus Students Only) or 2 terms while on probation, you will then be placed on Academic Suspension.
Why have I been placed on Suspension?
Suspension is when your Institutional GPA has fallen below the required 2.0 two semesters (Troy Campus Students Only) or two terms while on probation. The first time you are placed on suspension it is for one semester (Troy Campus Students Only) or one term, and you cannot take classes during that period.
Once you have served your first suspension and you fall below a 2.0 again, you will then be placed on a Two Term Suspension, and cannot take courses for two semesters (Troy Campus Students Only) or two terms.
Once you have served your second suspension and you fall below a 2.0 again, you will then be placed on Indefinite Suspension, and cannot take courses for an entire academic year.
Any courses taken through a different institution while you are on Academic Suspension from Troy University will not be accepted as transfer credit because you are not in good academic standing with Troy University.
Why have I been placed on Indefinite Suspension?
Indefinite Suspension is when your Institutional GPA have fallen 2.0 below three or more times while on Academic Probation. This occurs after you have already been placed on suspension twice. Once placed on Indefinite Suspension you will have to wait and entire academic year before returning.
What do I need to do to be readmitted after Academic/Indefinite Suspension?
In order to return after being academically suspended, you must complete a readmission process with your home location. You can do this by contacting your locations Records Office (Alabama Campuses) or your Student Services Advisor (Global Campus/TROY Online).
If you would like to appeal your suspension or return before you have served your entire suspension, you will need to contact your locations Records Office (Alabama Campuses) or your Student Services Advisor (Global Campus/TROY Online).
Who do I contact?
Troy Campus students on probation or returning from suspension must make an appointment with a member of the Probation/Suspension Team in the John W. Schmidt Center for Student Success before registering.
Contact: JWS Center for Student Success
Hours of operation:
Monday-Friday, 8:00 a.m. - 5:00 p.m. CST
Contact: Dwayne McClenton
Director, Student Success Center
334-448-5122
Hours of Operation:
2 p.m. – 7 p.m. EST
Student Success & Retention Coordinator
425 Whitley Hall
334-241-9735
Hours Of Operation:
Monday-Thursday, 8 a.m. – 5:30 p.m. CST (5:00 p.m. during term breaks)
Friday 8:00 a.m. - 12:00 p.m. CST
Contact: Rebecca Johnson
Counselor of Student Success
Student Development
334-983-6556 ext. 1223
Hours of Operation:
Monday-Thursday, 7:45 a.m. – 5:30 p.m. CST
Friday, 8:00 a.m. – 12:00 p.m. CST
For assistance with all online conditional students, BRIDGE students, and any online student with a probationary status see contact below.
Chris Langston
Coordinator of Center for Student Success
Troy Online Student Services
334-808-6543
Hours of operation:
M-F 8:00 a.m. - 5:00 p.m. CST