Please write your student name and ID number on your payment. Payments not received
by the tuition due date, or payments that the Student Financial Services Office is
unable to process, will be subject to a late fee.
When paying by mail, the following methods of payment are accepted:
Cashier's check
Money order
Personal check*
Paying in Person
The Student Financial Services Cashier's Office is open 8:15 am until 4:00 pm Monday through Friday. Please note that these hours
are subject to change based on the university holiday schedule. Remember—photo ID
is required to access your student account.
When paying in person, the following methods of payment are accepted:
Cash
Credit cards - VISA, Master Card, Discover, and American Express
Debit card
Cashier's check
Money order
Personal check *
*Troy University does not accept post-dated checks or checks where funds are not available.
Check payments received for payment on prior semesters/terms are subject to funds
verification before processing. This option is unavailable if we have received two
or more returned checks on an account.
Paying on the Web
Payments on the web are now available through Self-Service. Students will need to log into Self-Service using their Login ID and password; just
click on "Make a payment" under "Financial Profile".
Payments can only be accepted for current charges on a student's account.
There is no charge for credit card payments. Funds must be available at the time of
payment.
When paying on the web, the following methods of payment are accepted:
VISA
MasterCard
Discover
American Express
PayMyTuition
Preferred payment method for international students:
Troy University has partnered with PayMyTuition for international tuition payments. With PayMyTuition, you can pay your tuition payments
from any bank, in any country in any currency at better than bank exchange rates.
PayMyTuition is fast, simple, and cost effective.
No matter what time zone you are in, you will have a dedicated customer support team
available to you through live chat, email and phone to answer any of your questions
and help you make your payment.
Flywire
International students can make payments on their student accounts from international
bank accounts using Flywire.
Flywire is an easy-to-use payment solution that provides international payers with
a streamlined payment experience and saves institutions and their payers time and
money.
We are transforming the payment process so that making an international payment is
easier, faster, more transparent and cost effective for payers.
Applying outside agency (scholarship, grant and loan) checks to your account
Funds Held: Some grant, scholarship and loan funds are sent to Troy University by
check. These checks are either payable to the student only, to the student AND Troy
University or to Troy University only. All checks that include Troy University on
the "Payee" line MUST be applied to the student's account.
The student is responsible for ensuring that grant, scholarship or loan funds have
been received at Troy University. Troy recommends all Financial Aid funds to be received
by the first day of class.
Private Student Loans(Loan funds from a third party)
Most private student loans are sent by electronic funds transfer to Troy University.
If a student loan check is made payable to Troy University and the student, students
MUST come in to the Cashier’s Office and sign for the check to be applied to their account. If the certified loan creates an overpayment on the student account,
the overpayment will be refunded to the student. For more information, please contact
the Student Financial Services Office at (334) 670-3124.
The student is responsible for ensuring that loan funds have been received at Troy
University by the tuition due date for the current semester/term. If funds are not
applied, and/or there is a balance due after the payment due date, the account is
subject to a late fee. A restriction will be placed on the students account until
the balance is cleared. This hold will prevent the student from registering for future
semester/terms, from receiving transcripts and from receiving a diploma. Failure to
pay the balance due may result in the account being referred to collections.
Troy University grants and scholarships including Foundation and departmental scholarships
Other grants or scholarships will be transmitted to the student's account electronically
and do not require the student's signature for disbursement. These usually include
grants or scholarships from Troy University. For more information, please contact
the Student Financial Services Office at (334) 670-3124.
Private outside scholarships (funds held)
(Scholarships funds from an outside agency)
Checks should be sent directly to the Financial Aid Office (Please note on the check
that these are scholarship funds):
Troy University Financial Aid Office 134 Adams Administration Building Troy, AL 36082
Checks should be made payable to "Troy University"
Please include all of the following information with the check:
Student’s full name and Troy University ID number or date of birth
Total amount of the scholarship for the academic year
Disbursement procedure
TROY recommends all Financial Aid funds to be received by the first day of class.
After census date, when all charges are paid, any overpayment of funds is issued to the student. If funds are not applied, and/or
there is a balance due after the payment due date, the account is subject to a late
fee. Therefore, an early receipt of the check is important.
Payment due dates and expected refund dates are posted on TROY's Academic Calendar.
If check is not honored by the issuing bank (for any reason) and returned unpaid to
Troy University, the student will be responsible for the returned check amount plus
an additional $30 returned check fee.
A HOLD will be placed on the students account until the returned check and fee is
cleared. This hold will prevent the student from registering for future semesters/terms,
from receiving transcripts and from receiving a diploma. Failure to pay the balance
due from a returned check may result in the account being referred to collections.
Balances resulting from returned check(s) may be paid with the following:
Cash (In-person only, small bills appreciated)
Cashier's check
Money order
If Troy University has had two or more returned checks on an account, further check
writing privileges at Troy University will be revoked for the student's account.
Failure to pay in full all tuition and other fees for any semester/term will result
in a HOLD being placed on the account. Students will be restricted from registering
for future semesters/terms, from receiving a transcript or diploma.
Delinquent student account balances may be reported to a credit bureau and referred
to collection agencies or litigated. All costs associated with the collection of unpaid
fees, including any/all collection agency fees (33.33%), attorney fees, and/or court
costs, if such be necessary.
Credit balances created by financial aid, registration changes or overpayment will
be remitted to the student. Financial aid and tuition refunds will be disbursed to
Troy University students via BankMobile Disbursements, a technology solution, powered
by BMTX, Inc.
We are very excited about this opportunity to provide students a choice on how they
wish to receive their refund. To learn more about BankMobile Disbursements, go to
http://troy.edu/refunds . Even if you do not receive financial aid, you may be eligible to receive a refund
from Troy University. For example, if you drop a class during the drop/add period
or if you withdraw, you might be eligible for a refund.
Holds
HOLDS will be placed on student accounts by the Student Financial Services Office, if a balance remains after the tuition due date or during a payment plan for the
current semester/term, or if Troy University has received a returned check on the
account. Students will be restricted from registering for future semester/terms, from
receiving a transcript or diploma. For information on other university HOLDS, please
contact the appropriate department(s).
Third Party Billing or Sponsor Accounts
Some students have tuition payment arrangements through their employers or other third
parties, such as ROTC or a company employer. As a rule of thumb, sponsors agree to
be responsible for tuition charges only, not fees or other charges.
Information for Sponsors
Please submit the following information to our sponsor-billing department. All authorization’s
must be typed on the sponsor’s letterhead and signed with an approving authority’s
signature. The information required includes:
The student’s name
The student’s ID number and/or date of birth, last four of SSN
Semester/Term dates you wish to sponsor (Please note, we only invoice a semester/term
at a time, not the full academic or calendar year).
Exactly what you intend to pay, i.e. Tuition, books, mandatory fees, room, board etc.
Can student receive other sources of assistance without affecting their eligibility
for your funds, i.e. grants, loans, scholarships
Are you only paying for specific courses, if so what courses.
Is student entitled to funds if student drops courses and a refund is issued
Semester/Term dates you wish to sponsor (Please note, we only invoice a semester/term
at a time, not the full academic or calendar year).
If funding exceeds charges, can student receive the difference
Please also include a billing address to submit all invoices and a contact person
should questions arise concerning billing.
Students should verify his or her payment arrangement with the sponsor. If the sponsor
has agreed to be invoiced directly, the sponsor should submit an authorization to
Troy University before the tuition due date for each semester being sponsored.
Student Financial Services will credit the student’s account after the published drop/add date for the semester/term
(typically the third or fourth week of the semester). After a credit is processed
to the student account, Troy University will invoice the sponsor directly. Students
can check the status of his or her sponsor payment on Self-Service. The statement
will reflect a balance due until the billing process is complete.
Note: If the sponsor is not paying the full balance on the account, the student is
responsible for paying the difference to Troy University by the tuition due date for
the current semester/term. If a student has financial aid over and above the tuition
charges covered by a sponsor, the credit will be processed to the student’s refund
preference on file with BankMobile Disbursements, a technology solution, powered by
BMTX, Inc. For more information, please contact Student Financial Services.
Will I be withdrawn from classes if I miss my payment?
TROY no longer de-registers students for missing a payment date. Instead, students
are not allowed to register for the next term/semester until their unpaid balance
is paid.
Please note that if you have additional charges during the drop/add period such as
a student health clinic charge or the application of book voucher charges after a
refund has been generated, those in combination with other charges could result in
your owing a balance.
You should never count on being automatically withdrawn for non-payment.
Financial aid that has been processed and offered will count toward the one half payment. Students who are awaiting a financial aid offer will be required to
pay one half of their related charges. If you have not received an offer letter by the first
day of class for the semester, you should make arrangements to pay the first one-half on your own
When you register for classes, you assume the responsibility for all actions related
to your enrollment. Should you decide to withdraw or not attend classes, the burden
is on you to notify the university of your decision. Registration for classes indicates
your intent to use our educational services. We will act accordingly to facilitate
that action. Notify the Records Office, in writing, within the first week of registration
of your decision to withdraw to avoid paying full semester charges and/or having your
financial aid cancelled. You should not count on being automatically withdrawn for
non-payment to relieve you of your responsibility to withdraw.
By registering for classes, students accept the following terms.
I agree to pay all TROY charges on my account. I understand that the university is
advancing value to me in the form of educational services and that my right to register
is expressly conditioned upon my agreement to pay institutional costs including, but
not limited to, tuition, fees, housing, meal plan, and any additional costs, when
those charges become due. It is my responsibility to view my charges on Self-Service.
I understand that a past due student account balance will result in a financial hold,
which prevents future registrations, access to transcripts, as well as other services
being offered in accordance with university policy. Delinquent student account balances
may be reported to a credit bureau and referred to collection agencies or litigated.
I agree to pay any and all costs associated with the collection of unpaid fees, including
any/all collection agency fees (33.33%), attorney fees, and/or court costs, if such
be necessary. I agree, in order to service my account or to collect monies I may owe,
TROY and/or agents may contact me by telephone at any telephone number associated
with my account, including wireless telephone numbers, which could result in charges
to me. TROY and/or agents may also contact me by sending text messages or emails,
using any email address I provide to TROY. Methods of contact may include using prerecorded/artificial
voice messages and/or use of automatic dialing devices, as applicable.
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